Introducing DX

What defines DX is the ability to combine national scale with service precision.

Our network is designed to support complex supply chain needs end to end, from first mile collection and secure handling through to warehousing, scheduled and express delivery, and final mile fulfilment. This breadth allows customers to work with a single, accountable partner as their logistics needs evolve.

Built to perform under pressure

Logistics rarely operates in isolation. Customers need reliability, visibility and confidence that their goods will be handled with care, accuracy and discipline, particularly in sectors where timing, security and service consistency are critical.

DX operates a national network built to perform in these environments. Our services are supported by over 110 sites, a dedicated fleet and more than 5,000 colleagues, all working within clearly defined operational standards. This structure enables us to deliver consistent outcomes at scale, while retaining the local knowledge and responsiveness needed to manage exceptions quickly and effectively.

Working alongside our customers

The way we operate matters as much as the services we provide.

Our teams take ownership from collection through to final delivery, with a disciplined approach to execution, early issue resolution and accountability. We take time to understand how our customers’ operations run, where pressure builds and what success looks like for their business, so the solutions we put in place are practical and commercially grounded.

Adapting to Customers' change

As customer needs change, we work alongside them to refine how services are delivered, strengthening performance and consistency where it actually adds value. This is supported by experienced teams who are trusted to make decisions, and by senior leaders who stay close to the operation rather than removed from it.

That combination of ownership, experience and hands-on leadership is what enables DX to deliver with confidence and perform consistently, even when conditions are demanding.

A trusted partner for customers and collaborators

DX works with customers, suppliers and strategic partners who value reliability, transparency and long-term thinking. Many of our customer relationships span years, built on consistent delivery and trust earned over time.

We continue to invest in our services, infrastructure and technology to strengthen our proposition and support future growth. Recent investment and acquisition activity reflects our commitment to expanding capability, improving integration and delivering long-term value for customers across the UK and Ireland.