Public Sector & Utilities

Delivery for public sector & utilities.

Trusted handling for sensitive, time critical work.

Public sector and utilities delivery demands absolute reliability, security and accountability. DX supports government bodies and public organisations across the UK and Republic of Ireland with secure, auditable delivery of documents and parcels, handled with discretion and controlled processes throughout. With nationwide reach, consistent service standards and stringent security protocols, we help essential public services operate smoothly and maintain the trust placed in them every day.

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Warehousing

Facilities are run with the expectation that every item may be audited, questioned or traced, at any time. Controlled access, clear records and disciplined handling help ensure documents and materials remain secure, accountable and managed in line with public responsibility.
Contract Logistics

Processes are designed so that each handover is deliberate, recorded and defensible, with accuracy and discretion built in as standard. The focus is on doing things the right way, every time, so issues don’t escalate and confidence is maintained throughout the process.
Transport & Delivery

Services are planned to provide predictable, nationwide coverage with uniform standards, so organisations know what to expect wherever items are sent. Secure handling and controlled delivery support the movement of sensitive documents and parcels across local, regional and national routes without introducing risk.

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A service model designed around you...

Key features:

Dedicated government delivery network
Next day, pre-9am delivery of mail and parcels via our specialised GDX (Government DX) network
Full traceability and accountability
Secure public to private distribution
Customer service handled locally, ensuring fast, accurate resolution of delivery issues

Confidence in day to day public operations.

This capability allows public sector teams to work efficiently and respond without delay. With specialist government delivery, clear visibility and locally based support, departments can manage daily workloads, urgent requirements and inter-department movements with confidence, without adding operational burden.

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Onboarding with DX: Public sector and utilities

1

Understanding your operation

We begin by understanding how mail and parcels move within your department and between public and private sector organisations, and where security, timing and accountability are critical.
2

Designing the right government delivery model

Using this understanding, we align services through our dedicated GDX (Government DX) network, supporting next-day and pre-9am delivery requirements across a nationwide public and private sector network.
3

Visibility, traceability and accountability

Real-time online tracking provides full visibility and reassurance, creating a clear audit trail for every delivery from despatch through to receipt.
4

Secure distribution beyond the public sector

As an accredited public sector supplier, DX supports secure, daily distribution from government bodies into the private sector, providing a single, dependable delivery partner.
5

Local support, on the ground

Customer service is handled locally, ensuring fast, accurate resolution of delivery queries by teams close to the delivery.
6

Delivered Exactly™.

With specialist networks, secure handling and responsive support in place, departments can rely on consistent delivery performance that supports daily operations and public service continuity.