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Proud to be excellent
Across healthcare and life sciences, timing is crucial. Every day, medicines and optical products move through a supply chain that must work without delay or uncertainty. By supporting pharmacies and optical practices across the UK and Ireland with time critical delivery, next day and morning options, and full tracking throughout, availability is maintained, auditability is assured and patient care is never left waiting.
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Warehouses look after regulated operations, protect sensitive products and maintain audit readiness at all times. Clear reporting, disciplined handling and controlled access help teams stay compliant, traceable and ready to respond when demand or urgency changes.
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In healthcare, there’s no margin for error. Orders are prepared with the understanding that accuracy, compliance and chain of custody are an expectation. Controlled pick and pack, disciplined processes and healthcare-aligned handling ensure critical items are prepared correctly, first time, every time.
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When patient care depends on timing, delivery has to be dependable under pressure. Movements between medical centres, laboratories and specialist destinations are planned around time-critical windows, secure handling and clear escalation when exceptions occur. From routine drops to urgent consignments, confidence comes from knowing nothing is left to chance.
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Within healthcare supply chains, every movement carries responsibility. Medicines, specimens, records and optical products travel between pharmaceutical companies, hospitals, laboratories and suppliers with patient care depending on accuracy and control as much as speed. Decades of experience handling these critical items has shaped disciplined processes, clear visibility and dependable delivery, giving providers confidence from despatch through to receipt.
Start using DXWe take time to understand how medicines, optical prescriptions, laboratory outputs and retail supplies move across your network, from labs, wholesalers and manufacturers through to stores and end patients.
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Using this insight, we design a delivery model that supports regulated, time-critical healthcare supply. This includes daily lab-to-store flows, wholesale distribution of medicines and optical stock, retail replenishment and direct-to-patient delivery.
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Our fully tracked services and DX Despatch tools provide real-time visibility, audit trails and simple label and data management, giving you control and confidence across every delivery.
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Your healthcare delivery model is introduced through a structured rollout, ensuring collections from labs, wholesalers and stores transition smoothly with no disruption to patient care or retail operations.
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You’re supported by named contacts and defined service measures. Issues are identified early and resolved quickly, protecting service continuity and customer experience.
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Delivering time-critical medicines, specimens and optical products across the UK and Ireland, with the reliability, visibility and audit-ability healthcare providers expect.
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93
m+items delivered every year
110
+Depots across the UK and Ireland
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5.3
k+strong expert team
2.3
k+Vehicles on the road daily
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Work with our team to design a delivery model aligned to compliance, continuity of care and patient outcomes.
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